Cancellation & Refunds policy

Kinesis by Tushar: Refund Policy

We value your investment in your health and well-being. However, to ensure a seamless experience for all clients, we have the following refund policy in place:

1. Private Sessions, Small Group Training, & Individual Massage Therapy:

• Prepaid Packages:

  • Refunds are generally not provided for prepaid packages (monthly or quarterly) once the service has commenced.

  • In exceptional circumstances, such as medical reasons preventing participation, a partial refund may be considered on a case-by-case basis.

• Individual Sessions:

  • Refunds for individual sessions are possible if requested at least 24 hours before the scheduled appointment.

  • No refunds will be given for late cancellations or no-shows.

2. Personalized Retreats:

• 30+ Days Notice: Full refund will be issued.

• 15-30 Days Notice: 50% refund will be issued.

• Less than 15 Days Notice: No refund will be issued.

3. Corporate Wellness Sessions:

• Refunds are subject to the specific agreement with your company.

• In general, refunds for group workshops or classes may be considered if requested at least 48 hours before the scheduled session.

4. Exceptions:

We understand that unforeseen circumstances can arise. Please contact us directly if you have any concerns, and we will do our best to work with you to find a suitable solution.

5. Refund Process:

• All refund requests must be made in writing via email to [Your Email Address].

• Approved refunds will be processed within 7 business days of the request.

Please note:

• This policy is subject to change. We recommend checking our website for the most up-to-date information.

• By engaging our services, you acknowledge and agree to this refund policy.

We appreciate your understanding and cooperation. Your satisfaction is our priority, and we're committed to providing a positive and rewarding experience for all our clients.